We’re Satsuma Loans
Our products are always created with you in mind. We know you don’t always want to borrow £1000’s, which is why we only issue small loans - up to £1000 for your first loan and up to £2000 if you borrow from us again.
Unlike others, particularly payday lenders, we understand that it’s not always possible to repay a loan in one big lump sum, but that’s ok because our loans are paid back in instalments on a monthly or weekly basis.
Sometimes, you might need to take a little longer to repay than you originally thought, but that's ok too. All we ask is that you call us to talk through the situation so that we are aware and can offer help where possible.
The last thing you need when you’re struggling to repay on time are unexpected additional charges or fees, but with Satsuma Loans you don’t need to worry about unexpected fees because there aren’t any.
Our loans are repaid in monthly or weekly instalments agreed with you upfront
Our repayment structures are flexible - so if you need longer to repay, that’s fine, all we ask is that you talk to us about restructuring slower repayments.
No hidden fees
There are absolutely no extra fees or charges whatsoever – so customers know they will never pay a penny more than what’s been agreed upfront.
UK contact centre
Speak to a real person if you have any questions, queries, or concerns with our friendly, UK based customer contact team dedicated to assisting you
So we ask you to be too. We check to make sure you can afford loan repayments before we transfer funds and we always ask you to confirm the loan repayments are manageable for you
This all helps you to build a better credit rating which importantly means that you can get further loans from us if you need, but it might also help with getting credit elsewhere for things like mortgages.
We’re open, honest and completely transparent with charges, so you always know the full cost of your loan upfront. Besides this, you have peace of mind, knowing that repayments will only be taken on the day of the week or month agreed with you and only one attempt will be made on the agreed day.
We’re authorised and regulated by the Financial Conduct Authority. Satsuma Loans is a trading name of Provident Personal Credit Ltd.
Who are Provident Personal Credit Ltd?
Provident Personal Credit Ltd are part of the Provident Financial Group, who have lots of experience in lending responsibly throughout the UK and Ireland.
So although Satsuma Loans may seem like a relatively new brand, we’ve actually been around for a long time – over 135 years to be exact!
Understanding your needs and keeping your best interests at heart is what we do– it’s in our DNA!
Loans can be repaid either monthly or weekly over a period of 3 to 12 months depending on the loan term chosen at application. The maximum APR for a loan is 1575%.
Representative example: £400 loan repayable over 6 months. 6 monthly payments of £126.40. Rate of interest 179% p.a. fixed. Representative 991% APR. Total amount payable is £758.40.