Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Contact us

Have a question? Get in touch!

We are aware of some existing customers experiencing difficulties when applying on a mobile phone.  We are working hard to fix this, but if you are able to try again on a desktop or laptop then this should resolve the problem.

Alternatively, you can call us on the number below and we can process your application over the telephone.

Phone

0800 694 0004

Monday - Friday 8am - 8pm

Saturday 8:30am - 5pm

Online

Please complete the fields below if you've had a loan with us before. It'll help us to find your account and deal with your enquiry more effectively.

Post

Customer Relations - Satsuma Loans - 1 Godwin Street, Bradford, BD1 2SU

If you have a complaint...

If you have a complaint or issue with your loan or our products and services you can contact us using any of the above methods. Click here to see more information about our complaints procedure.

Representative example: £480 loan repayable over 9 months. 9 monthly repayments of £106.56. Rate of interest 133.1% p.a. fixed. Representative 535% APR. Total amount payable is £959.04