Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Contact us

Have a question? Get in touch!

Please note, due to the ongoing coronavirus pandemic, our opening times are subject to change. For more information on what Satsuma is doing during this time, please  read our coronavirus update. Please click here for our Christmas opening hours.


0800 694 0004

Monday - Friday 8am - 6pm


Please complete the fields below if you've had a loan with us before. It'll help us to find your account and deal with your enquiry more effectively.


Customer Relations - Satsuma Loans - 1 Godwin Street, Bradford, BD1 2SU

If you have a complaint...

If you have a complaint or issue with your loan or our products and services you can contact us using any of the above methods. Click here to see more information about our complaints procedure.

Representative example: £480 loan repayable over 9 months. 9 monthly repayments of £106.56. Rate of interest 133.1% p.a. fixed. Representative 535% APR. Total amount payable is £959.04