Coronavirus update

As the impacts of coronavirus are being felt across the UK, you might have some worries about how it could affect you and your money.

If you’re concerned about your loan during this time, here’s a few things which might help:

Accessing information

  • To keep on top of your loan, you can download the Satsuma app and find out more information about your loan
  • If you don’t have a smart phone, you can login here or using the login button at the top of the screen
  • If any service becomes unavailable as a result of the coronavirus, we will make you aware both here and on our social media page

Managing your money

  • You’re able to make some changes within your login area. Please check here before calling the contact centre
  • If you’re not able to manage your account in the login area or the app, and your query is not an emergency, please send us an email but be aware that it is taking us a little longer than usual to respond

Currently our call centres remain open and our apps and login areas remain up to date. We will update this page and our social media channels if anything changes.