Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Contact us

Have a question? Get in touch!

If you are an existing customer and you want to know your agreement number you can text AGR, then a space followed by your Date of Birth DDMMYYYY to 60070 from the mobile number we have registered for you. Subject to all of the data matching, we will text you your agreement number.

Example: If your date of birth is 1st August 1970, text AGR 01081970 to 60070. Texts will be charged at your networks standard rate.


0800 694 0004 0330 303 2000

Monday - Friday 8am - 8pm

Saturday 8:30am - 5pm


Please complete the fields below if you've had a loan with us before. It'll help us to find your account and deal with your enquiry more effectively.


Customer Relations - Satsuma Loans - 1 Godwin Street, Bradford, BD1 2SU

If you have a complaint...

If you have a complaint or issue with your loan or our products and services you can contact us using any of the above methods. Click here to see more information about our complaints procedure.

Representative example: £480 loan repayable over 9 months. 9 monthly repayments of £106.56. Rate of interest 133.1% p.a. fixed. Representative 535% APR. Total amount payable is £959.04