How our loans work

SmartCheck or apply

You can apply straight away, but it’s a good idea to use SmartCheck. See if you’ll be accepted and how much you could borrow before you apply. Get a result in 60 seconds without affecting your credit rating


Choose your loan

Use the calculator to select a loan amount. You can choose weekly or monthly repayments and we’ll show you the total cost of your loan upfront. We don’t do hidden fees.


Enter your details

If you choose SmartCheck, you can go on to make a full application. We’ll do a credit check and you’ll get an instant decision.

If you choose to apply straight away, there’s a short application form and you’ll get your decision in just a few minutes.

Either way, we’ll need your bank details, address history, contact number and income/outgoings.


Getting your money

If you’re approved between 6am and 11pm, you’ll get the money within an hour. We’ll set up a Continuous Payment Authority to take your repayments automatically.


Download our app

We’ll send you an email with your loan agreement, but you’ll also find it in our app. The Satsuma app is the easiest way to keep track of your loans and repayments, and your eligibility to apply for further credit. We’ll also keep you up to date with messages and alerts.


Paying us back

Repay weekly or monthly. If you struggle to manage your loan, don’t worry. There are no charges or fees for late or missed payments. You only ever pay back the amount you agreed upfront.


Here to help

If you’ve got a question or need help with your loan, give our UK-based Customer Care team a call on 0800 694 0004 (free from most landlines) or call 0330 303 2000 (local rate number from mobiles).

Calculate your loan


Applying is simple

At Satsuma Loans we see you as more than just a credit score, and wherever possible, we try to say yes. With this in mind, we work with you to ensure you can afford the loan and your repayments. We don't judge you in this process, we simply do this by asking some questions about your personal circumstances and looking at other information you provide us with to make a decision.

Before you start your application, please check you meet the following criteria:

You will need:

  • A valid email address and mobile number
  • Your home address information for the past three years
  • Details of your regular income and outgoings
  • Your bank account and debit card information

Also you must:

  • Be aged between 18 and 74
  • Live in the UK
  • Not be bankrupt
  • Agree to a credit check

Why we're a better way


Get accepted

Here at Satsuma, we always try to say yes!

Money in 1 hour

Have your loan in your account within one hour! Hourly payouts apply between 6am-11pm.

Repay monthly or weekly

Repay your loan the manageable way!

Zero Hidden Fees

Only ever pay back the amount you agree upfront

Loans can be repaid either monthly or weekly over a period of 3 to 12 months depending on the loan term chosen at application. The maximum APR for a loan is 1575%.