How our loans work
SmartCheck or apply
You can apply straight away, but it’s a good idea to use SmartCheck. See if you’ll be accepted and how much you could borrow before you apply. Get a result in 60 seconds without affecting your credit rating.
Note: approval for a Satsuma Loan is subject to successful completion of affordability, fraud, identity and money laundering checks. Satsuma Loans are only available to UK residents who are at least 18 years of age and have a valid UK bank account and debit card.
Choose your loan
Use the calculator to select a loan amount. You can choose weekly or monthly repayments and we’ll show you the total cost of your loan upfront. We don’t do hidden fees.
Enter your details
However you apply, we'll need your bank details, address history, contact number and income/outgoings.
If you choose to apply straight away, there’s a short application form and you’ll get your decision in just a few minutes.
If you choose to use SmartCheck, you can go on to make a full application. We'll do a credit check and you'll get an instant decision. SmartCheck is our online tool which gives you an idea of whether you'll be accepted. It doesn't affect your credit score as it does a 'soft search’ meaning it won't leave a footprint on your credit file. All you need to do is enter a few details and we’ll give you your result in 60 seconds. Not only will you find out if you’re eligible for a loan, we’ll also show you how much you can borrow.
Getting your money
If you’re approved (subject to affordability) between 6am and 11pm, you’ll get the money within an hour. We’ll set up a Continuous Payment Authority to take your repayments automatically.
Download our app
We’ll send you an email with your loan agreement, but you’ll also find it in our app. The Satsuma app is the easiest way to keep track of your loans and repayments, and your eligibility to apply for further credit. We’ll also keep you up to date with messages and alerts.
Paying us back
Repay weekly or monthly. If you’re struggling to manage your loan, please contact us so we can help. There are no charges or fees for late or missed payments. You only ever pay back the amount you agreed upfront.
Here to help
If you’ve got a question or need help with your loan, give our UK-based Customer Care team a call on 0800 694 0004 (free from most landlines) or call 0330 303 2000 (local rate number from mobiles).
Calculate your loan
Applying is simple
At Satsuma Loans we see you as more than just a credit score, and wherever possible, we try to say yes. With this in mind, we work with you to ensure you can afford the loan and your repayments. We don't judge you in this process, we simply do this by asking some questions about your personal circumstances and looking at other information you provide us with to make a decision.
Before you start your application, please check you meet the following criteria:
You will need:
- A valid email address and mobile number
- Your home address information for the past three years
- Details of your regular income and outgoings
- Your bank account and debit card information
Also you must:
- Be aged between 18 and 74
- Live in the UK
- Not be bankrupt
- Agree to a credit check
Why we're a better way
Here at Satsuma, we always try to say yes!
Money in 1 hour
Have your loan in your account within one hour! Hourly payouts apply between 6am-11pm.
Repay monthly or weekly
Repay your loan the manageable way!
Zero Hidden Fees
Only ever pay back the amount you agree upfront
Loans can be repaid either monthly or weekly over a period of 3 to 12 months depending on the loan term chosen at application. The maximum APR for a loan is 1575%.