How our loans work

With a Satsuma loan, you check before you apply. This means that you give us a few details, and we let you know if you're likely to be approved. And we do this without affecting your credit rating.

If you choose to apply for a loan after checking, we'll do a full credit check which will leave a footprint on your credit file.


Choose your loan

Use the calculator to select a loan amount. You can choose weekly or monthly repayments and we’ll show you the total cost of your loan upfront. We don’t do hidden fees, you only ever pay back the amount agreed upfront.


Enter your details

We just need a few details initially, including your full name, address, and date of birth. We'll then do what's called a "soft search", which means we do a credit check that doesn't leave a mark on your credit file.

This will tell you whether you're likely to be accepted.

Once you've checked, you can go on to make a full application. We'll do a full credit check which can be seen on your credit file, and you'll get an instant decision.


Getting your money

If you’re approved you’ll get the money. We’ll set up a Continuous Payment Authority to take your repayments automatically.


Download our app

We’ll send you an email with your loan agreement, but you’ll also find it in our app. The Satsuma app is the easiest way to keep track of your loans and repayments, and your eligibility to apply for further credit. We’ll also keep you up to date with messages and alerts.


Paying us back

Repay weekly or monthly. If you’re struggling to manage your loan, please contact us so we can help. There are no charges or fees for late or missed payments. You only ever pay back the amount you agreed upfront.


Here to help

If you’ve got a question or need help with your loan, give our UK-based Customer Care team a call on 0800 694 0004.

Calculate your loan


Applying is simple

At Satsuma Loans we see you as more than just a credit score, and wherever possible, we try to say yes. With this in mind, we work with you to ensure you can afford the loan and your repayments. We don't judge you in this process, we simply do this by asking some questions about your personal circumstances and looking at other information you provide us with to make a decision.

Before you start your application, please check you meet the following criteria:

You will need:

  • A valid email address and mobile number
  • Your home address information for the past three years
  • Details of your regular income and outgoings
  • Your bank account and debit card information

Also you must:

  • Be aged between 18 and 74
  • Live in the UK
  • Not be bankrupt
  • Agree to a credit check

Why we're a better way


Get accepted

Here at Satsuma, we always try to say yes!

Repay monthly or weekly

Repay your loan the manageable way!

Zero Hidden Fees

Only ever pay back the amount you agree upfront